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	<title>Sinard Blog &#187; Tips</title>
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		<title>Social Media Maladies</title>
		<link>http://sinard.com/blog/thoughts/social-media-maladies/</link>
		<comments>http://sinard.com/blog/thoughts/social-media-maladies/#comments</comments>
		<pubDate>Tue, 28 Sep 2010 18:23:54 +0000</pubDate>
		<dc:creator>craig</dc:creator>
				<category><![CDATA[Thoughts]]></category>
		<category><![CDATA[Tips]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[creativity]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://sinard.com/blog/?p=215</guid>
		<description><![CDATA[One of the great joys of working in marketing is exercising unfettered creativity. One of the great challenges of marketing is bending that creativity to a purpose. This is certainly true of our latest campaign – for ourselves. Our &#8220;Fear of&#8221; campaign deals with maladies called “Blogophobia,” etc.,  and exhorts treatment by “the worlds only [...]]]></description>
			<content:encoded><![CDATA[<p>One of the great joys of working in marketing is exercising unfettered creativity. One of the great challenges of marketing is bending that creativity to a purpose.</p>
<p>This is certainly true of our latest campaign – for ourselves. <span id="more-215"></span>Our &#8220;Fear of&#8221; campaign deals with maladies called “Blogophobia,” etc.,  and exhorts treatment by “the worlds only Licensed Social Media Therapists” – us! We hope our prospects find it clever, amusing and <em>relevant,</em> as we’ve directed it squarely at the critical pain-points we&#8217;ve worked to overcome for our clients; those pain-points being:</p>
<p style="padding-left: 30px;"><strong>▪ improper use (or absence) of social media, including blogs, Facebook, Facebook Places, Foursquare, Twitter, etc.</strong></p>
<p style="padding-left: 30px;"><strong>▪ inappropriate treatment and use of video</strong></p>
<p style="padding-left: 30px;"><strong>▪ poor translation of sales materials from print to web and vice-versa</strong></p>
<p style="padding-left: 30px;"><strong>▪ ineffective or just plain dull websites, lacking a &#8220;you&#8221; focus or a sales funnel</strong></p>
<p>Over the course of the next six weeks we’ll post companion pieces to the campaign, elaborating on these pain points with examples and advice that we hope might get you thinking about your own marketing strengths and weaknesses. And we promise, you won’t feel a thing…</p>
<h3><strong>Part One: Blogophobia &amp; Facebookchondria</strong></h3>
<p><strong>Is your social media marketing working? <em>Is it on a horse?</em></strong> Old Spice, using &#8220;two new TV spots, and the online response videos, [sent sales] up a whooping 107%&#8221; (read the article <a href="http://www.adweek.com/aw/content_display/news/agency/e3i3639278d2189e4efd2b8ab7d46542e93?pn=2" target="_blank">here</a>). Best Buy and Target use Twitter and Facebook for brand loyalty and coupon outlets.</p>
<p>But what if you&#8217;re not a Fortune 500 company or not in B2C? What if you&#8217;re a small retailer or Business-to-Business company? The trick is which social media? For whom? How does it tie in to your larger marketing plan?</p>
<p>For example, Twitter is an absolute no-brainer for every restaurant on earth that has regulars and specials. It’s certainly helped us track down the food carts that have premiered in downtown Minneapolis this summer.</p>
<p><strong>And B2B?</strong> We are extremely proud of one of our own success stories: our work for Creative Water Solutions. We created a blog (which they maintain) that allows them to demonstrate their expertise in spa and pool water science at a level of detail that a traditional campaign could never reach. Combined with a multiple channel marketing push and excellent PR, “WaterBlogged” established CWS as the go-to experts for scientific information in their field (a field that’s sorely lacking in good science). The blog has been so successful that their competitors are trying to ape their jargon and keywords. Fortunately for CWS, it&#8217;s too late for the competition – they are well on their way to becoming North America&#8217;s most trusted source for accurate information in their category.</p>
<p>And so if you think you might have a Social Media Malady, please share them with us, After all, as “the world’s only Licensed Social Media Therapists” J, it is our <em>duty</em> to keep our public informed! So we’ll be examining several Media Maladies during our campaign, especially over the next few weeks. In the meantime, the comments section is open, and the doctor is in…</p>
<p><em>For more about the “Fear of” campaign, featuring Blogophobia, Facebookchondria and more (appearing weekly 9/27 – 11//10) go to <a href="http://www.sinard.com/treatment " target="_blank">www.sinard.com/treatment. </a></em><em> </em></p>
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		<item>
		<title>Marketers and Technology Adoption</title>
		<link>http://sinard.com/blog/thoughts/marketers-and-technology-adoption/</link>
		<comments>http://sinard.com/blog/thoughts/marketers-and-technology-adoption/#comments</comments>
		<pubDate>Wed, 20 Jan 2010 17:30:13 +0000</pubDate>
		<dc:creator>josh</dc:creator>
				<category><![CDATA[Thoughts]]></category>
		<category><![CDATA[Tips]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://sinard.com/blog/?p=146</guid>
		<description><![CDATA[AdAge&#8217;s Avi Dan offers a great argument about the need for marketers to get on the ball when it comes to embracing new technology. Why Brands Should Embrace Technological Change]]></description>
			<content:encoded><![CDATA[<p>AdAge&#8217;s Avi Dan offers a great argument about the need for marketers to get on the ball when it comes to embracing new technology.</p>
<p><span id="more-146"></span></p>
<p><a href="http://adage.com/cmostrategy/article?article_id=141478" target="_blank">Why Brands Should Embrace Technological Change</a></p>
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		<item>
		<title>Opting-Out isn’t always an Option</title>
		<link>http://sinard.com/blog/tips/opting-out-isn%e2%80%99t-always-an-option/</link>
		<comments>http://sinard.com/blog/tips/opting-out-isn%e2%80%99t-always-an-option/#comments</comments>
		<pubDate>Tue, 19 Jan 2010 17:58:47 +0000</pubDate>
		<dc:creator>josh</dc:creator>
				<category><![CDATA[Tips]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://sinard.com/blog/?p=132</guid>
		<description><![CDATA[Chances are, if you’re in business today, people are talking about you, and some of them are mad, connected, and loud.]]></description>
			<content:encoded><![CDATA[<p>A local magazine,<a href="http://citypages.com" target="_blank"> City Pages,</a> recently published an article about local restauranteurs feeling burned by unfairly negative reviews on <a href="http://www.yelp.com" target="_blank">Yelp</a>, the online search &amp; review service. Yelp offers <a href="http://www.yelp.com/business/review_response" target="_blank">limited opportunities</a> for business owners to dispute unfavorable reviews, and there’s no strong avenue (cost-free, that is) to <a href="http://www.yelp.com/business/advertising" target="_blank">counter</a> them, aside from encouraging, whether directly or indirectly, other customers to write positive reviews. Spurious reviews aren’t a new thing, of course. There have always been plenty of people who will unfairly criticize a place of business &#8212; angry competitors, bitter ex-employees, hungry misanthropes &#8212; only now, these people have a much bigger soapbox to rant from, and due to the ubiquity of smartphones, that soapbox might be the first thing a potential customer experiences.  Chances are, if you’re in business today, people are talking about you, and some of them are mad, connected, and loud.</p>
<h2>Worst Smithy Ever.</h2>
<p>The best thing that business owners can do is be aware and, when possible, get involved. <a href="http://www.google.com/alerts" target="_blank">Google Alerts</a> is an excellent way to monitor your reputation online. Sign up for the free service, and Google Alerts will scour the web for your company name and send you reports on where you’re popping up.  Additionally, find out where your audience gathers online to talk. Track down the forums that cover your business, and join the discussion. And remember, this isn’t a place to sell, it’s a place to contribute. Show expertise in your field, be helpful, ask questions &#8212; this is how you build an online reputation that can gain you customers, and maybe, silence a few of the critics.</p>
<p>Restauranteur? Visit <a href="http://chowhound.chow.com/boards" target="_blank">Chowhound</a>.</p>
<p>Brewer? Try <a href="http://beeradvocate.com/" target="_blank">BeerAdvocate</a>.</p>
<p>Blacksmith? <a href="http://www.iforgeiron.com/forum/" target="_blank">Iforgeiron</a>.</p>
<p>If it exists in this universe, there’s a forum about it, and someone’s finishing a Worst of 09 list.</p>
<h2>Constant Vigilance&#8230; isn’t worth it</h2>
<p>This doesn’t mean non-stop, white-knuckled, late-night web-surfing. Find a few top sites, and check them out once a week. Skim through your Google Alerts and take action if necessary. Participate in the discussion, but don’t obsess. Just understand that everyone’s a critic, some of them are jerks, and some battles just can’t be won.</p>
<p><a href="http://www.citypages.com/2009-11-25/restaurants/Anonymous-online-reviews-affecting-twin-cities-eateries/1" target="_blank">Read the CP article </a></p>
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		<item>
		<title>Most Re-Tweeted Words</title>
		<link>http://sinard.com/blog/tips/most-re-tweeted-words/</link>
		<comments>http://sinard.com/blog/tips/most-re-tweeted-words/#comments</comments>
		<pubDate>Wed, 07 Oct 2009 19:36:42 +0000</pubDate>
		<dc:creator>craig</dc:creator>
				<category><![CDATA[Tips]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://sinard.com/blog/?p=52</guid>
		<description><![CDATA[Twitter posts that include the words &#8220;you,&#8221; &#8220;Twitter&#8221; and &#8220;please&#8221; get re-tweeted most often, a study shows. Words such as &#8220;haha,&#8221; &#8220;lol,&#8221; &#8220;watching&#8221; and &#8220;going&#8221; tend to keep a tweet from being passed around. The study shows that idle chatter fails to gain traction on Twitter, while links coupled with requests to forward are most [...]]]></description>
			<content:encoded><![CDATA[<p>Twitter posts that include the words &#8220;you,&#8221; &#8220;Twitter&#8221; and &#8220;please&#8221; get re-tweeted most often, a study shows. <span id="more-52"></span>Words such as &#8220;haha,&#8221; &#8220;lol,&#8221; &#8220;watching&#8221; and &#8220;going&#8221; tend to keep a tweet from being passed around. The study shows that idle chatter fails to gain traction on Twitter, while links coupled with requests to forward are most effective.</p>
<p><a class="alignleft" title="Re-Tweetable" href="http://www.fastcompany.com/blog/dan-macsai/popwise/report-nine-scientifically-proven-ways-get-re-tweeted-twitter" target="_blank">http://www.fastcompany.com/blog/dan-macsai/popwise/report-nine-scientifically-proven-ways-get-re-tweeted-twitter</a></p>
<p>Thanks to Dan Mascai at Fast Company</p>
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